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first american home warranty class action lawsuit Having Home Warranty of America is definitely worth it. 3 weeks ago, I called the claims dept. I explained the situation and asked to verify that the issue would be covered. I was told yes. So they send out the vendor and I pay the $75 copay plus tax. Vendor confirmed new toilet would be required and submitted the assessment for approval.

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I think most of the complaints that show up about warranties is because people just don't read their contract and don't understand it. The best advice is to know your local representative. They are the one's that can step in and help resolve issues. Try it. you will be surprised. I had an Old Republic warranty on my current home that was provided by the seller. I had a problem with my AC on a particularly hot weekend in coastal Louisiana. I called OR, the customer service rep was very polite and arranged for a repair person to come out that day. The repair person was actually here within an hour but only because he was in the area already. Anyway, he was polite and performed the replacement with no problem. Reading the entries here I probably should have made more claims, but I didn't.

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She even starts to laugh when I explain the timeline. I ask to speak to a supervisor and she says she will mark my file for a supervisor to call me. She then continues to ask questions and states that she has to update her notes. She also stated that I may have to pay a restocking fee for the dishwasher. I call back around 11:30 about 3 hours later because the way the last conversation ended did not seem right to me and the agent stated that a supervisor would be contacting me soon. I spoke with a new agent who told me again that everything in my file stated that I agreed to this dishwasher. He then states that supervisors call back within 24 hours. Plus he would start an investigation but it would take an additional 48 hours to verify what I am saying and to speak with the agent I spoke with. I asked if he was going to go back and review the conversation and he said probably. I then state that I still want a supervisor to call me and he says ok let me update the file. I asked if it wasn't in there from this morning and he said no, the other agent did not add this to your file.